How Fast-Food Restaurants Can Use AI for Better Customer Service
Artificial intelligence (AI) technologies are growing at a rapid rate. These impressive technologies can work with your employees to greatly enhance the overall customer experience – especially in the quick-service restaurant industry. This can be a huge help to restaurant owners who are facing a labor shortage. In recent years, fast-food jobs have increased by nearly twice the rate of the overall job market, but the labor pool is shrinking. Additionally, the notoriously high turnover rate in the fast-food industry is now at a record level of almost 150%. Using AI technologies and analytics can reduce operational costs, increase efficiency, increase revenue, and improve customer service without additional strains on employees.