Welcome to the
DQ ITP Solution

Provided exclusively for

Dairy_Queen_logo

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DQ and PAR are Helping Put the Power of Restaurant Technology to Work for You

Webinar Series:

Join us every Wednesday at 10:00 am CST to learn about the five stage ITP install process.
PAR’s Project Administrator, April Worthy, will host the exclusive webinar series designed specifically for DQ operators.

When: Every Wednesday at 10:00 am CST

Dial in each week or attend at least one session to understand your role in the process and get your questions answered.

We look forward to connecting with you during this weekly event.

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If you’re ready to get started, click the appropriate link below to sign up.

For complete information on the ITP solution regarding pricing, incentive information, requirements, training, etc. CLICK HERE to go to the ITP homepage on the DQ Hub.

The future technology solution of Dairy Queen is the
Integrated Technology Platform (ITP).

Having a modern solution capable of reaching our fans in new ways is more critical than ever.
With these three ITP vendors offering special savings, signing up today just makes sense!

ITP Franchisee Journey Map
Stage 1: Sign-Up, CIF & PA / Start Vendor Boarding Paperwork

Weeks 1 & 2

  • Sign Up using the “Let’s Go” link from the DQ Hub
  • Complete the PAR Customer Information Form
  • Complete the PAR Participation Agreement
  • Sign Vendor Agreements - US: Secure Fiserv information now!
Stage 2: Ordering

Weeks 2 - 6

  • Schedule Site Survey
  • Attend Site Survey
  • Receive and Approve PAR Quote
  • Receive and Sign Sales Order for PAR Solutions
  • Receive Next steps Email
Stage 3: Preparation

Weeks 6 - 8

  • Receive user credentials and training information from DQ
  • Complete Brink Training
  • Complete site readiness items
  • Setup PAR Brink (taxes, employees. prices)
  • Schedule Acumera Installation
Stage 4: Scheduling

Weeks 6 - 8

  • Receive Equipment (including Training Terminal)-1 week before install date
  • Setup Training Terminal and begin hands on with employees, managers
  • Complete Data Central Training
  • Setup Data Central (Schedule, Take, Inventory, Begin Warehouse Ordering)
  • Complete Mobile Readiness Checklist
  • Install Acumera
  • Confirm Installation Timeline with PAR
  • Confirm Site Readiness Items completed with PAR
Stage 5: Installation

Weeks 11 - 12

  • Install System (ensure decision maker-preferably same person who attended site survey) is onsite
  • Sign off on system install
  • Start enjoying the values of the ITP solution

Your Designated PAR Sales Representative

Western Territory
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Jake Dickinson

Central Territory
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James Umphrey

Eastern Territory
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Malcolm Burlow

Solution Details

PAR Brink POS®
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POS designed for the enterprise. Delivered in the cloud.

Offerings

  • Designed for the Cloud
  • All in one POS and Kitchen Video system
  • Remote Management

Capabilities

  • Access Data Anywhere
  • Ease of use in layout design
  • Offline capabilities
  • Flexible Kitchen Routing
  • Centralized Portal for pricing

Features

  • Cloud-Based Architecture
  • Personalize Your Branding
  • Export Relevant Data
  • KVS Split Screen
  • Integrated with Mobile Platform
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PAR EverServ®
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The PAR EverServ 8000 provides a powerful feature rich platform for Dairy Queen operators. Selected for its sleek design, durability, and design options this POS terminal is the optimal choice for running the Brink point of sale solution.

Offerings

  • Windows 10 OS
  • Intel processors
  • 100-240V External power brick
  • Widescreen

Capabilities

  • Built to Take the Heat
  • Faster Processors
  • Versatile Design

Features

  • Graphical Customer Display
  • Easy to Access I/O ports
  • Wall Mountable
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Punchh®
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Mobile Experience & Loyalty Programs

Delivering a mobile experience for the Dairy Queen Brand Punchh and Olo combine to offer Fans a fun rewarding experience providing new opportunities for ordering.

Offerings

  • Mobile Ordering
  • Deals
  • Loyalty Rewards
  • Points accumulation

Capabilities

  • Customers can view their rewards/deals at any time
  • Deals with expiration dates
  • Customer can set favorite restaurant for easy ordering
  • Links to nutrition information
  • Customers able to easily modify orders

Features

  • Customized experience for Dairy Queen Fans
  • Automatic price updates
  • Integration with 3rd party Delivery (Door Dash, Uber Eats)
  • Fully integrated with PAR Brink
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PAR Data Central
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Data Central is your complete restaurant management solution for Dairy Queen. Operating in over 1400 DQ locations, Data Central can help you control food costs, make informed management decisions, and provide easy access to information you need to run your business.

Offerings

  • Labor and Scheduling
  • Cost of Goods analysis
  • Inventory tracking
  • Custom reporting build for Dairy Queen

Capabilities

  • Able to provide true food costs (Actual versus Theoretical, Varian and Waste Comparisons)
  • Identify opportunities for cost savings
  • Forecasting to optimize staffing

Features

  • Real Time Alerts
  • Employee mobile app for scheduling
  • Suggested order and purchase management
  • Interactive Dashboards

Benefits

  • A true return on your investment. Most users improve food costs by 3 to 6 percent!
  • Turns insights into dollars by lowering food costs and optimizing staffing levels, among other benefits.
  • Purpose-built for restaurants, Data Central is easy to set up and even easier to use.
  • Plus, to help with high turnover, Data Central’s inline help, tips, and training are built right into the user flow, so there’s almost no learning curve, and new users can be successful right away!
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Network Security
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Network Security

Complete managed secuirty platform to predict, prevent, detect, and respond to threats across your entire business. Our security operations center (SOC) analyzes over 6 billion logs every day.

Point-of-Sale Security

Point-ofSale (POS) systems need to be secure, always-on, and compliant with the Payment Card Industry Data Security Standard (PCI DSS). A system that does not protect the cardholder data environment (CDE) is vulnerable to advanced and persistent threats. Typical credit card malware must successfully persist on a network for months, while a ransomware attack needs only minutes to complete the mission. Deploying a ransomware attack that shuts down the POS system can effectively hold a business hostage, bringing revenue to a screeching halt.

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Payment Processing (US only)
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Payment Processing

First data provides global payment processing. As Dairy Queen’s selected Payment Processor provider in the United States, this is a fundamental part of the ITP solution.

Credit Card and Gift Card

  • Provides processing for multiple payment types in the United States
  • Receive statement reports on payment activity
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Payment Device (US only)
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Payment Device – US Only

Verifone provides technology for electronic payment transactions and value-added services at the point-of-sale. Verifone sells merchant-operated, consumer-facing and self service payment systems.

Capabilities

  • 74 of the Top 100 Global Retailers use Verifone
  • 10B+ transactions annually
  • 36M+ devices securely accepting payments globally
  • 165+ countries us Verifone solutions worldwide
  • 348B+ transactions processed through our systems on a rolling annual basis
  • 4500+ global employees providing innovating commerce solutions

P400 Features

  • Crisp HVGA color touch screen with build-in audio for multimedia use
  • Faster processing helps expedite slower checkout lines
  • Sleek and modern ergonomic design that’s built to stand the test of time
  • Maximum security and compliance with end-to-end encryption
  • Single connector reduces logistical complexities
  • Accepts all payment inputs including NFC/Contactless, EMV chip and PIN and mag-stripe
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Payment Processing (Canada only)
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Payment Processing

Selected as Dairy Queen’s Payment Processor, TD Bank has a history of providing great service and programs throughout Canada

Payments

  • Provides processing for multiple payment types in Canada
  • Receive statement reports on payment activity
  • Works seamlessly providing payment devices to simplify the experience for its customers
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Payment Device (Canada Only)
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Payment Device – Canada Only

Ingenico part of Worldline provides trusted and secure solutions, best-in-class payment devices and services around the world.

Ingenico 3000 device

  • Designed to manage thousands of transactions per day
  • Certified and fully complaint with the latest global and local PCI regulations
  • Contactless payment capable
  • Equipped with Kensington Locks
  • Certified with TD Bank for DQ Canada
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Standard Hardware Configurations for Your Dairy Queen Store

Please review the chart below to gain an expectation of the hardware that will be required for your store.
Click here to get more details on these hardware standards.

If you’re ready to get started, click the appropriate link below to sign up.

DQ trademarks and images are owned by Am. D.Q. Corp. and used with permission