Artificial intelligence (AI) technologies are growing at a rapid rate. These impressive technologies can work with your employees to greatly enhance the overall customer experience – especially in the quick-service restaurant industry. This can be a huge help to restaurant owners who are facing a labor shortage. In recent years, fast-food jobs have increased by nearly twice the rate of the overall job market, but the labor pool is shrinking. Additionally, the notoriously high turnover rate in the fast-food industry is now at a record level of almost 150%. Using AI technologies and analytics can reduce operational costs, increase efficiency, increase revenue, and improve customer service without additional strains on employees.
How Fast-Food Restaurants Can Use AI for Better Customer Service
Jaclyn Grace is the PR Specialist at PAR Technology. Jaclyn ensures PAR is effectively promoted in industry publications globally and writes press releases and company updates to keep shareholders and investors up to date on company information.